RETURN POLICY
At Rocky Ranch Pet, we are passionate dog lovers dedicated to providing wholesome products that we use with our own furry friends. If you or your dog are not completely satisfied with your purchase, you can return it for a refund or exchange it for a different product.
Our Guarantee
• You can return any new, unused product within 30 days of purchase.
• Our team of dedicated dog owners is here to assist you in finding a replacement product or processing your refund.
Steps to Return
1. Initiate the Return Process: Start by filling out the Refund Form.
2. Send Your Return: Ship your return to:
Rocky Ranch Pet
[Insert Address Here]
3. Condition of Product: Ensure the product is in new and unused condition.
4. Refund Processing: Once we receive and inspect your return, we’ll process your refund or
exchange.
Important Details
• Refunds will be credited to your original form of payment within 3-5 business days after we
process your return.
• If you receive a bulk or quantity discount and are making a partial return, the discount will be
adjusted accordingly in your refund amount.
If you have any questions about our return policy or need assistance with returning, please don’t hesitate to reach out. At Rocky Ranch Pet, your satisfaction and your dog’s happiness are our top priorities!
